Store Policies

Store Policies

Order Processing & Shipping

•Each item is handmade with care. Processing times are typically 5-7 business days before shipment. However, we strive to complete your order as quickly as possible.

• Most orders will ship within 24-36 hours after payment has been received and processing is complete.

•Once your order has shipped, you will receive a confirmation email with tracking information.

 

Returns & Refunds

• All sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.

• Please review your order carefully before completing your purchase.

 

Damaged or Lost Packages

• We are not responsible for items that are lost, stolen, or damaged during shipping. Once the package has left our facility, it is in the hands of the shipping carrier.

• If your item arrives damaged, please file a claim with the shipping provider. We recommend taking photos of the damaged package and contacting them directly for assistance.

Order Accuracy & Customization

• As all items are handmade, slight variations may occur. We do our best to ensure each product meets our quality standards.

• If you notice an issue with your order, please contact us within 24 hours of receiving your package, and we will do our best to assist you.

Contact Us

If you have any questions regarding your order, feel free to reach out to our customer support team at AllieGypsyCO@gmail.com We appreciate your business and support!